[ECU password locked]

attached are the screenshots of firmware & pclink version as you requested

[ECU password locked]

Hello,

i have my G4+ plugin ecu tuned by a local tuner last year. I told him to leave it unlock after the tune. But i when came home & connected the ecu to my laptop, it says "password protection activated". I contacted the tuner about this but he said he never locked it. He said he never put a password. I even tried to key in the master password but failed. Can this situation possibly happen? Where the tuner left the Ecu unlocked but when different person connected the ecu for the 1st time with another laptop the ecu will be locked itself? is it possible?..... i dont want to accuse the tuner of lying to me about the password.....any other solution to access the ecu without doing factory reset & i dont want to tune the ecu again... Thanks

[Radiator fan keeps running]

1 hour ago, Adamw said:

Can you attach a copy of your tune.

May I know how to attach the tune copy? Link my laptop to the ecu & copy it? I haven't have the time to this yet because Im currently working & busy outstation. I just wanted to have some idea first. I will get back to you as soon as I finish working outstation. I really appreciate if you can help me since im not a tuner & my knowledge tuning is almost zero. Maybe with a good instruction I will be able to solve this issue.

[Radiator fan keeps running]

Hi tech support,

I've recently installed link plugin into my altezza. But I notice the radiator fan just keep running & wont shut off even though the water temp is low@normal. May I know how to configure this? For example, I only wanted to the fan to run when the temp is >90°c. And shutdown when it is <90°c. I am not a tuner but I want to try to set@configure it myself since I live hundred miles away from my tuner.