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milton.miltiadous

G4 plugin, usb link to pc wont work

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hi i need tech support super lap is on friday 21st and we just had the link g4 plug in delivered we set it up and now we found that the usb link wont connect to either of our laptops to detect the ecu .. we are trying versions g4 v4.5.1 v4.4.1 and iv found a v4.4.3 and tommorro we will try again with the usb drivers we downloaded .. what are we doing wrong? is the unit faulty ? or could some one contact us via phone ? 0431481179 kind regards chris sydney

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Previously milton.miltiadous wrote:

hi i need tech support super lap is on friday 21st and we just had the link g4 plug in delivered we set it up and now we found that the usb link wont connect to either of our laptops to detect the ecu .. we are trying versions g4 v4.5.1 v4.4.1 and iv found a v4.4.3 and tommorro we will try again with the usb drivers we downloaded .. what are we doing wrong? is the unit faulty ? or could some one contact us via phone ? 0431481179 kind regards chris sydney

i used the old software where you download the drivers separate that didnt work then used the new software with built in driver and its spot on ! what operating system are you using on your laptop ?

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