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Subaru PNP WRXLINK(7-9) connect problem

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Hello guys,

I am running new G4+ WRXLink (7-9) plug n play ecu on my 2004 STI. But no matter what i'm trying, ECU still cannot connect my pclink software. It just tell me "unable to connect to ecu, but usb connection is present".

Current my laptop have win10 os, pclink, and my ECU PCB is v1.5. All driver set and device manager show no warning sign. 

Really frustrating and looking for some help. Any guidance will be appreciated. 


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