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Possible board fault


sbn1979

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I have a customer here with a 1.2 board that was upgraded to latest software. Been running fine for over a year. I’ve come to do a map check and can’t connect. Replaced the following. 
 

Main cable 

Pig tail to board

Used all versions of pclink

Swapped ecu to another vehicle 

Made sure my laptop is working by connecting to another link. 
 

all of the above didn’t work. Car runs fine. Any input? Would board be covered under warranty ?

 

thanks

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