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USB dropping


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My USB connection drops usually within 30s after starting a logging session or starting the car.

I’ve tried two different laptops. I’ve tried different usb cables. All of the baud rate and slow connection settings. Nothing works. It’s impossible to tune on. Support confirmed the hardware is recent enough to not be susceptible to the old usb issues. My grounds are all good. 

this is extremely frustrating given the cost of this ecu.

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