Barend Posted August 12, 2020 Report Share Posted August 12, 2020 Hi team, I really hope that you can help me with this one. Ran my car over the weekend, however, check engine light came on, thought, great, ill log in and see whats wrong... and this is where my problem begins. I'm running windows 10 (latest updates installed) along with the latest Link Ecu software. When plugging the USB Cable in, the PC recognises that I've plugged it in, however, when looking at device manager, it has the dreaded triangle. So, from there, I re-installed the drivers, which completed successfully, however triangle still there. From there did the manual force install, which fails - "Windows encountered a problem installing the driver" code10. I then attempted the other VCP driver and advice (below) but same thing. Finally, I though it was my laptop, so grabbed another Windows 10 laptop, but had the same issues with all the steps. Have you had something like this before? I'm at a bit of a loss at the moment. Quote Link to comment Share on other sites More sharing options...
Adamw Posted August 12, 2020 Report Share Posted August 12, 2020 Can you go to device manager, right click on the device and go to properties, then details, then change the drop down to Hardware ID's and show us your ID values, as per my pic below: Quote Link to comment Share on other sites More sharing options...
Barend Posted August 12, 2020 Author Report Share Posted August 12, 2020 Cheers for that, details are: Quote Link to comment Share on other sites More sharing options...
Adamw Posted August 12, 2020 Report Share Posted August 12, 2020 That looks like you have a G4X ecu, not G4+. Are you trying to use G4+ software? Quote Link to comment Share on other sites More sharing options...
Barend Posted August 13, 2020 Author Report Share Posted August 13, 2020 Well now, would you look at that... Thank you kind sir, that sorted the issue... Quote Link to comment Share on other sites More sharing options...
powersteer Posted September 15, 2022 Report Share Posted September 15, 2022 Can somebody help me too? Quote Link to comment Share on other sites More sharing options...
Adamw Posted September 16, 2022 Report Share Posted September 16, 2022 It looks like you dont have the drivers installed. Go to the G4+ folder on your C drive, here: C:\Link G4+\Link USB Drivers the run the driver install_x64 if you have a 64bit OS, or driver install_x86 if you have 32bit windows. Take note of any error messages that pop up during that install. Quote Link to comment Share on other sites More sharing options...
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