SweMike Posted August 31, 2023 Report Share Posted August 31, 2023 Hi, I have a wire-in G4+ that needs a look at. Sent messages to Link tech and sales but no respons. Gone months now. Thanks! Quote Link to comment Share on other sites More sharing options...
Adamw Posted August 31, 2023 Report Share Posted August 31, 2023 There is only 1 email received from you on 21 Aug, Simon replied to that within a few hours. Perhaps it is in your junk folder? If you can find it, please reply on that, otherwise you can attach your map here. Quote Link to comment Share on other sites More sharing options...
SweMike Posted August 31, 2023 Author Report Share Posted August 31, 2023 6 hours ago, Adamw said: There is only 1 email received from you on 21 Aug, Simon replied to that within a few hours. Perhaps it is in your junk folder? If you can find it, please reply on that, otherwise you can attach your map here. How weird, checked junkmail consistent. Can you please ask him to re-send the answear? Thank you wery much. Quote Link to comment Share on other sites More sharing options...
Adamw Posted September 1, 2023 Report Share Posted September 1, 2023 I think there is something odd going on with this ticket in our system. I added a new reply today and added my own email as a "cc" then resent to you, I never received a reply so I assume you still haven't either. Im not sure what the issue is, possibly it is related to the original request coming via sales@linkecu so it is getting redirected back to them or something. At my end it all appears it is being sent to the correct recipient but it is obviously not. I have asked the tech manager to have a look at it. Im going to try creating a new ticket. Let me know if you dont get an email from us in the next hour or so. Quote Link to comment Share on other sites More sharing options...
SweMike Posted September 1, 2023 Author Report Share Posted September 1, 2023 Email received Quote Link to comment Share on other sites More sharing options...
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