Thom Posted February 11, 2016 Report Share Posted February 11, 2016 Hi,A friend tried to update the firmware on his G4+ Xtreme and things went wrong. Here is some message error he gets on his laptop :"ECU is running in........BOOT MODEWarning: Last update was not complete. Engine will not start in this mode. Continue with update to boot main code.Current ECU firmware information -----------------------ECU firmware version : 5.1.0.0Bootcode Version : 1.6Board S/N : (note : I blanked this)ECU type : (note : I blanked this)Read the version notes before proceeding" As he launches the update, he then gets : "an error ocurred which interrupted the firmware downloadplease run the firmware loader again.Cannot create file "c:\Program Files (x86\Link G4\PCLink G4+\Firmware\tempqw". Access refused" Thanks in advance for your help. Quote Link to comment Share on other sites More sharing options...
Scott Posted February 11, 2016 Report Share Posted February 11, 2016 Hi Thom,From your message it looks like your friend has installed PCLink into the Program Files folder. One possibility is that PCLink is not allowed to write in this location as it could be 'read only'. I recommend trying to install PCLink in the default location and see if this helps. Quote Link to comment Share on other sites More sharing options...
René Berthelot Posted February 12, 2016 Report Share Posted February 12, 2016 I'm Thom's friend, I'll try that, thank you. Quote Link to comment Share on other sites More sharing options...
Scott Posted February 12, 2016 Report Share Posted February 12, 2016 Another thing to try is starting PCLink, do not connect to the ECU, and then start the firmware updater. The firmware updater will find the ECU and then you can re-try the firmware update.During the update if you can not get the software to recognise that you have cycled the power to the ECU try disconnecting the negative lead of your battery, and then re-connect it. This will ensure that the power supply is cycled. Quote Link to comment Share on other sites More sharing options...
JMP Posted February 12, 2016 Report Share Posted February 12, 2016 I'd guess part of the problem is indeed that the software is installed in the program files folder and Windows is preventing the temp files from being created in that structure Quote Link to comment Share on other sites More sharing options...
Thom Posted February 16, 2016 Author Report Share Posted February 16, 2016 René mentioned he was able to perform the update by reinstalling the Link software at its default location. The engine is running again - Thanks guys. Scott 1 Quote Link to comment Share on other sites More sharing options...
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