Andi Semesta Posted January 31, 2017 Author Report Share Posted January 31, 2017 "Let me know how you get on"We are still at work now.Will do later this afternoon. Quote Link to comment Share on other sites More sharing options...
Andi Semesta Posted February 1, 2017 Author Report Share Posted February 1, 2017 Another try this morning.No luck. Quote Link to comment Share on other sites More sharing options...
CamB Posted February 1, 2017 Report Share Posted February 1, 2017 I am at risk of asking a silly question but here goes ... I can see it says the ECU has firmware 4.10.2. Has it worked despite the error? Quote Link to comment Share on other sites More sharing options...
Andi Semesta Posted February 1, 2017 Author Report Share Posted February 1, 2017 "I can see it says the ECU has firmware 4.10.2. Has it worked despite the error?"Cant run engine after failing to update firmware at first attempt.It shows ECU in boot mode.At this time we dont care what firmware version as long as engine running. Quote Link to comment Share on other sites More sharing options...
TechDave Posted February 1, 2017 Report Share Posted February 1, 2017 Damn. I was sure that would take care of it.When you close PCLink, do you get a window that pops up and says "Abnormal Program Termination"?Can you go to the firmware folder, if the tempqw file is there, can you delete it and try again?If that doesn't work can you do what you did earlier:Go to C:\Link G4\PCLink G4 and right mouse click on "Firmware", go properties.Open the Security tab, click on 'Advanced'.Take a screenshot of the window that opens and post it here or email it to tech support. Quote Link to comment Share on other sites More sharing options...
Andi Semesta Posted February 1, 2017 Author Report Share Posted February 1, 2017 "When you close PCLink, do you get a window that pops up and says "Abnormal Program Termination"?"No.It closes normally except show pop up window display "cant save...." (forgot exactly) when make some changesto PCLink such as from manual to auto connection."Can you go to the firmware folder, if the tempqw file is there, can you delete it and try again?"I dont check PCLink folder.We will try again this afternoon.No access to ECU right now (still at work). Quote Link to comment Share on other sites More sharing options...
Andi Semesta Posted February 2, 2017 Author Report Share Posted February 2, 2017 Still unable to update firmware.Same error message. Quote Link to comment Share on other sites More sharing options...
Ducie54 Posted February 2, 2017 Report Share Posted February 2, 2017 Have you tried another communication cable? Quote Link to comment Share on other sites More sharing options...
TechDave Posted February 2, 2017 Report Share Posted February 2, 2017 Not being able to save the config file is a clear sign that it's a permissions issue.Andi, did you have a look in the Firmware folder for the tempqw file? Quote Link to comment Share on other sites More sharing options...
Andi Semesta Posted February 2, 2017 Author Report Share Posted February 2, 2017 "did you have a look in the Firmware folder for the tempqw file?"There is no tempqw file after running firmware update.Firmware folder isnt changed either firmware update executed or not. Quote Link to comment Share on other sites More sharing options...
Andi Semesta Posted February 2, 2017 Author Report Share Posted February 2, 2017 "Have you tried another communication cable?"Havent tried.I think there is no problem with USB cable.Anyway we will try your suggestion. Quote Link to comment Share on other sites More sharing options...
Scott Posted February 2, 2017 Report Share Posted February 2, 2017 Where are you located? It may be worth visiting a local Link dealer. They could then connect their laptop and cable that usually works. This will confirm where the problem lies.Scott Quote Link to comment Share on other sites More sharing options...
Andi Semesta Posted February 2, 2017 Author Report Share Posted February 2, 2017 "Where are you located? It may be worth visiting a local Link dealer"We are in Batam, Indonesia.As far as we know there is no Link dealer here.We must bring ECU to Singapore or Jakarta. Quote Link to comment Share on other sites More sharing options...
Andi Semesta Posted February 3, 2017 Author Report Share Posted February 3, 2017 "Have you tried another communication cable?"Try some USB cables.Display same error message. Quote Link to comment Share on other sites More sharing options...
TechDave Posted February 3, 2017 Report Share Posted February 3, 2017 (edited) If that doesn't work can you do what you did earlier:Go to C:\Link G4\PCLink G4 and right mouse click on "Firmware" folder, go properties.Open the Security tab, click on 'Advanced'.Take a screenshot of the window that opens and post it here or email it to tech support.Andi you still haven't done this bit yet Edited February 3, 2017 by EngineeringDave Quote Link to comment Share on other sites More sharing options...
Andi Semesta Posted February 3, 2017 Author Report Share Posted February 3, 2017 "Andi you still haven't done this bit yet"Sorry forgot to do that.Will do it today. Quote Link to comment Share on other sites More sharing options...
Andi Semesta Posted February 4, 2017 Author Report Share Posted February 4, 2017 Try to disable inheritance.Not workable. Quote Link to comment Share on other sites More sharing options...
TechDave Posted February 7, 2017 Report Share Posted February 7, 2017 Try to disable inheritance.Not workable.Ok, now:Click Add.Click "Select a Principle"Type your username Verdana? , click check names, it should change to "SATELLITE\Verdana", press ok.Select "Full Control"Press OkClick Add.Click "Select a Principle"Type administrator, click check names, it should change to "SATELLITE\Administrator", press ok.Select "Full Control"Press OkPress Ok againPress Ok again Quote Link to comment Share on other sites More sharing options...
Andi Semesta Posted February 7, 2017 Author Report Share Posted February 7, 2017 ECU taken out sending to friend to try.I let him know to do your steps. Quote Link to comment Share on other sites More sharing options...
TechDave Posted February 7, 2017 Report Share Posted February 7, 2017 ECU taken out sending to friend to try.I let him know to do your steps.Only if it does not work normally. Quote Link to comment Share on other sites More sharing options...
Andi Semesta Posted February 9, 2017 Author Report Share Posted February 9, 2017 Another problem raising.My friend not able to connect ECU to computer.Probably ECU is OFF.What pin number to power ECU on?Is ECU able to communicate to laptop without all wires attached? Quote Link to comment Share on other sites More sharing options...
Adamw Posted February 9, 2017 Report Share Posted February 9, 2017 Pin 12 is main +12V supply. Pin 13 is main Ground. Pin 82 is ECU hold power so you may also need to connect +12V to this pin.That should be all you need to power up I think. Quote Link to comment Share on other sites More sharing options...
Andi Semesta Posted February 9, 2017 Author Report Share Posted February 9, 2017 Thanks Adamw Quote Link to comment Share on other sites More sharing options...
Andi Semesta Posted February 9, 2017 Author Report Share Posted February 9, 2017 Problem solved.Thanks to all people for your assistance.Will let you know when installed on car. Quote Link to comment Share on other sites More sharing options...
Steve Posted February 9, 2017 Report Share Posted February 9, 2017 Be sure to let us know what the was. For future reference... Quote Link to comment Share on other sites More sharing options...
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