1320MINI Posted May 16, 2018 Report Share Posted May 16, 2018 Hi Guys, Using a MINI Link G4+ on the latest firmware, When trying to download the data i get this message. Any one had it or know how to fix it? Thanks in advance Quote Link to comment Share on other sites More sharing options...
Simon Posted May 16, 2018 Report Share Posted May 16, 2018 Can you confirm the ECU firmware and the PC link version info. Quote Link to comment Share on other sites More sharing options...
1320MINI Posted June 5, 2018 Author Report Share Posted June 5, 2018 ECU firmware is 5.6.5.3389 PC Link version is 5.6.5.3338 Quote Link to comment Share on other sites More sharing options...
Adamw Posted June 6, 2018 Report Share Posted June 6, 2018 Hmm, this is a weird one I havent seen before, my first thought is have you got another laptop you can try? Before you get that error above does the ECU logfile manager window pop up and show data is present etc? Have you tried deleting the log that is in there? Quote Link to comment Share on other sites More sharing options...
1320MINI Posted June 6, 2018 Author Report Share Posted June 6, 2018 It's very strange, i work with a load of these and this is the only one that show's this message. I've tried all the basics, re installing firmware, older and current. I don't get a chance to delete or see a log. Quote Link to comment Share on other sites More sharing options...
Adamw Posted June 6, 2018 Report Share Posted June 6, 2018 The message "cannot start the downloader" gives me the feeling it's more a software issue. Have you got another PC you can try? Also we now have a Tech support guy in the UK if you wanted to send the ECU to him to take a look? Quote Link to comment Share on other sites More sharing options...
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