senordos Posted December 31, 2018 Report Share Posted December 31, 2018 Hi, I'm having a problem with the PCLink software. When I change the layout - or even switch from fuel to ignition maps, the tables / graphical views fail to refresh properly, leaving images of whatever was there before in place. It works when I first load the view, but if I change anything it fails. I've searched for forum and I can't find any resolution to this (I've seen that there was another thread where people were experiencing slowdown). I'm using a brand new Lenovo laptop bought specifically for the purpose of mapping a car - this is the only software running on the machine. It's Windows 10 and the latest version (2017?!) of the PCLink software I can find. The PCLink Version Information says the following: Version: 5.6.5.3338 Build Date: 09:44:11 Feb 15 2017 DLL Version: 3372 Build Date: 15:09:01 May 16 2017 OpenGL Version: 4.5.0 - Build 22.20.16.4815 Renderer: Intel(R) HD Graphics 610 Vendor: Intel I've attached a screenshot of the issue... the right hand corner window is completely inoperable. I've reinstalled the software with no benefit. Any help greatly appreciated - I need this to work in Jan to get the car mapped and ready for the race season. Thanks, Christian Quote Link to comment Share on other sites More sharing options...
Adamw Posted January 1, 2019 Report Share Posted January 1, 2019 Check that the display scaling is set to 100%, I have seen PC Link do weird stuff like this if the scaling is not at 100%. Quote Link to comment Share on other sites More sharing options...
senordos Posted January 1, 2019 Author Report Share Posted January 1, 2019 Hi Adam, Thanks for that, but I'm afraid my display is already set to 100%. Everything there is on the recommended settings. The problem remains :-( Christian Quote Link to comment Share on other sites More sharing options...
Richard Hill Posted January 1, 2019 Report Share Posted January 1, 2019 What version of the 610 driver are you using? Intel released one about 10 days ago, might be worth trying. https://downloadcenter.intel.com/product/98910/Intel-HD-Graphics-610 HTH, Richard. Quote Link to comment Share on other sites More sharing options...
senordos Posted January 1, 2019 Author Report Share Posted January 1, 2019 Hi Richard, I'd tried that before, but had "this software is not verified by your manufacturer", or something to that effect. However, your response prompted me to try again and force it on, old skool. The PCLink Software appears to be responding better now - so fingers crossed it was the driver. Seems odd for a brand new machine, but so long as it works for now. I'll keep playing and see what happens. Thanks for the tip. Christian Quote Link to comment Share on other sites More sharing options...
Rob W Posted January 1, 2019 Report Share Posted January 1, 2019 I'm finding 5.6.5 very slow to respond on start up Quote Link to comment Share on other sites More sharing options...
senordos Posted January 1, 2019 Author Report Share Posted January 1, 2019 1 hour ago, Rob W said: I'm finding 5.6.5 very slow to respond on start up Mine is also slow for the first, day, 30 seconds... then it picks up. I’m assuming this is the software just loading itself up? Quote Link to comment Share on other sites More sharing options...
Rob W Posted January 2, 2019 Report Share Posted January 2, 2019 Yes, at least 30 seconds. It connects ok but won't let you do anything or start any logging. Then it sometimes does a brief freeze as well. If I open another file it does the same whether it is on or off the car. Quote Link to comment Share on other sites More sharing options...
TechDave Posted January 2, 2019 Report Share Posted January 2, 2019 It's a graphics driver issue, fixed it for 5.6.6 Rob W 1 Quote Link to comment Share on other sites More sharing options...
senordos Posted January 2, 2019 Author Report Share Posted January 2, 2019 Hi Dave, Sounds good! When is 5.6.6 coming out? ...and what does it fix? Cheers, Christian Quote Link to comment Share on other sites More sharing options...
TechDave Posted January 2, 2019 Report Share Posted January 2, 2019 I don't have a date for 5.6.6 yet, hopefully soon, we've been testing it internally. Quote Link to comment Share on other sites More sharing options...
evo_gerard Posted April 6, 2019 Report Share Posted April 6, 2019 (edited) good day everyone. i too am having the same issue. i upgraded to 5.6.6 and it didn't go away. i'm also using the integrated graphics card on my windows 10 laptop. it does work better (but not completely solved) when i put the scaling to 100% but it way to small to view on my 14 inch laptop. any suggestions? Edited April 6, 2019 by evo_gerard Quote Link to comment Share on other sites More sharing options...
senordos Posted April 6, 2019 Author Report Share Posted April 6, 2019 Hi Gerard, Changing scaling didn’t work for me. I installed the latest Intel graphics driver (it said it wasn’t supported (yet) for my laptop, so it was a bit of a pain to get on there - but it should be mainstream now). Since doing this it’s been fine. Cheers, Christian Quote Link to comment Share on other sites More sharing options...
evo_gerard Posted April 6, 2019 Report Share Posted April 6, 2019 Hi Senordos, i fiddled a bit more and tried the windows 10 compatibility tester. its initial recommendations didn't really help so the tester probed some more. the second recommendations looked to help alot. i haven't tested it connected to a car but the ghosting of the previous tables are gone Quote Link to comment Share on other sites More sharing options...
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