mack85n Posted February 17, 2017 Report Share Posted February 17, 2017 Is it common for a Link dealer to not sell a CUSB cable to other tuners?I damaged mine and was informed that I would not be sold a replacement as I don't operate out of a performance shop. Is that common dealer support? Quote Link to comment Share on other sites More sharing options...
Adamw Posted February 17, 2017 Report Share Posted February 17, 2017 (edited) Hi Mack85n, I'm sorry to hear you are having dramas with your dealer. We dont impose any restrictions on who they can sell this type of product to as far as I know. I suggest you try another dealer. What country are you in? Edited February 17, 2017 by Adamw spelling Quote Link to comment Share on other sites More sharing options...
mack85n Posted February 17, 2017 Author Report Share Posted February 17, 2017 I'm in Australia,No need to apologize, I'll ring around. The support I receive from this forum alone is the reason I chose a Link ECU.Thanks Quote Link to comment Share on other sites More sharing options...
Ducie54 Posted February 17, 2017 Report Share Posted February 17, 2017 I'm in Australia and I use nzefi for anything LINK related. http://www.nzefi.com Quote Link to comment Share on other sites More sharing options...
race jase Posted February 17, 2017 Report Share Posted February 17, 2017 Mate im a Link dealer and live in Australia Drop me a email [email protected] with what you need and i can help you outCheersJase0415041477 mack85n and TechDave 2 Quote Link to comment Share on other sites More sharing options...
Dave Kriedeman Posted February 17, 2017 Report Share Posted February 17, 2017 Hi all, long time no visit. I am slowly on the mend.. Unfortunately I see a lot of this. People purchasing LINK ECU's only to have the installing or TUNING workshop keep the USB lead. Make sure you get the USB lead as it belongs to you. Not the tuning shop, not the installer etc. Your property. Regards Dave. Quote Link to comment Share on other sites More sharing options...
mack85n Posted February 18, 2017 Author Report Share Posted February 18, 2017 Mate im a Link dealer and live in Australia Drop me a email [email protected] with what you need and i can help you outCheersJase0415041477Thanks Jase,I got onto another workshop who were more than happy to help me out. As I live in WA it can be a little bit difficult at times,Thanks to everyone who chipped in their support. I really appreciate the fact that I can get decent service from other dealers if need be. Quote Link to comment Share on other sites More sharing options...
Bram Posted February 18, 2017 Report Share Posted February 18, 2017 Keen to hear which shop it was? Im also in WA. I bought my ECU through BYE and the cable was included. They even called me up when the car was going on the dyno so i could come down and watch/help. Quote Link to comment Share on other sites More sharing options...
mack85n Posted February 18, 2017 Author Report Share Posted February 18, 2017 Keen to hear which shop it was? Im also in WA. I bought my ECU through BYE and the cable was included. They even called me up when the car was going on the dyno so i could come down and watch/help.I'd rather not name names sorry. I'm a bit disappointed but that's the way it goes. The other shop I called were great. It's strange as the first shop have usually been great. when I was building my LS1 they were good to deal with. Quote Link to comment Share on other sites More sharing options...
race jase Posted February 19, 2017 Report Share Posted February 19, 2017 Thanks Jase,I got onto another workshop who were more than happy to help me out. As I live in WA it can be a little bit difficult at times,Thanks to everyone who chipped in their support. I really appreciate the fact that I can get decent service from other dealers if need be.No WorriesMy mobile no is there so if you have any issues your more than welcome to contact me I am also in WA and live in perthCheersJase Quote Link to comment Share on other sites More sharing options...
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